Privacy Policy for SynqTag

Last Updated: 8th April 2025
Effective Date: 25th March 2025

Welcome to SynqTag (“we,” “us,” or “our”), a platform operated by SynqTag (the data controller), dedicated to [insert brief service description, e.g., "streamlining digital organization through advanced tagging solutions"]. Your privacy is paramount. This Privacy Policy explains how we collect, use, share, and protect your data when you use https://synqtag.com (the “Site”). By accessing the Site, you agree to these terms.

1. Who We Are

SynqTag is the data controller of your personal information. We are committed to transparency and compliance with global privacy laws (e.g., GDPR, CCPA). For inquiries, contact us at:

• Email (General): [team@synqtag.com]

• Email (Privacy): [team@synqtag.com]

2. Information We Collect

We collect data to provide services, comply with legal obligations, and enhance user experience.

A. Device Information (Automatically Collected)

When you visit the Site, we automatically collect:

• Technical Details: IP address, browser type, time zone, device type, and operating system.

• Usage Data: Pages viewed, referral sources (e.g., search terms, websites), interaction patterns (clicks, navigation), and cookies (see Section 5).

B. Personal Data Provided by You

When you register or use specific features, we collect:

• Account Details: Name, surname, email, username, password, and profile information.

• Transactional Data: Billing address, payment information (processed securely via third parties like Stripe; we do not store payment card details).

• Voluntary Submissions: Communications (e.g., support tickets, feedback), newsletter sign-ups, form entries (e.g., city, organization, phone number).

Note: You may browse anonymously but cannot access certain features (e.g., newsletters, account-based services) without providing required data.

3. Why We Process Your Data

We process data lawfully and minimally, prioritizing security. Purposes include:

A. Service Delivery

• Fulfilling contracts (e.g., processing orders, account management).

• Enabling features (e.g., comments, media uploads).

B. Legitimate Interests

• Preventing abuse/spam (e.g., automated comment screening via Akismet).

• Analyzing trends (e.g., Google Analytics) to improve user experience.

• Sending service-related notifications (e.g., password resets).

C. Legal Compliance

• Responding to legal requests (e.g., subpoenas).

• Protecting rights, safety, or investigating fraud (see Section 10).

4. Cookies and Tracking Technologies

We use cookies to enhance functionality and analyze usage.

CategoryPurposeDurationEssentialEnable login, security, and core features.Session to 2 weeksPreferencesSave language, display settings.1 yearAnalyticsTrack engagement and traffic.1-2 yearsMarketingDeliver ads (with consent).1-30 days

Manage Preferences: Adjust browser settings or use our Cookie Preferences tool.

5. Links to Third-Party Websites

Our Site may link to external websites (e.g., social media, partners). We are not responsible for their privacy practices. Always review their policies before sharing data.

6. Data Sharing and Disclosure

We only share data under strict conditions:

• Service Providers: Payment processors (Stripe), hosting services (AWS), analytics tools.

• Legal Obligations: To comply with laws, court orders, or protect rights (see Legal Disclosure below).

• Business Transfers: During mergers/acquisitions (users notified beforehand).

7. International Data Transfers

Your data may be transferred to and processed in regions outside your residence (e.g., U.S., Canada). For EU/UK users, we use GDPR-compliant safeguards like Standard Contractual Clauses (SCCs).

8. Your Rights (EEA Residents)

Under GDPR, you have the right to:

• Access or Delete your data.

• Rectify inaccuracies.

• Restrict or Object to processing.

• Data Portability (receive a machine-readable copy).

• Withdraw Consent (e.g., marketing emails).

Submit requests to [team@synqtag.com]. We respond within 30 days.

9. Data Retention

• Account Data: Retained until deletion (users may edit/delete profiles).

• Comments: Kept indefinitely for auto-approval of follow-ups.

• Transactional Records: Stored for 7 years (legal/tax compliance).

• Backups: Encrypted and deleted after 30 days.

10. Legal Disclosure

We disclose data when required by law, including to:

• Comply with subpoenas, court orders, or legal investigations.

• Protect our rights, user safety, or investigate fraud.

11. Information Security

We employ robust safeguards:

• Encryption: SSL/TLS for data in transit.

• Access Controls: Restricted to authorized personnel.

• Audits: Regular security assessments.

Note: No internet transmission is 100% secure. Report vulnerabilities to [team@synqtag.com].

12. Children’s Privacy

We do not knowingly collect data from users under 16. Parents/guardians may contact us to remove unauthorized information.

13. Policy Updates

Changes will be posted here with a revised Last Updated date. Material changes (e.g., data use purposes) will be notified via email or Site banners.

14. Contact Us

For questions, requests, or complaints:

• General Inquiries: [team@synqtag.com]

• Privacy Requests: [team@synqtag.com]

EU/UK residents may lodge complaints with their local supervisory authority.