Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use SynqTag.
Information We Collect
Information You Provide to Us
We collect information you provide directly to us, such as when you create an account, fill out a form, make a purchase, or contact us. This includes your name, email address, phone number, payment information, and any other information you choose to provide.
Information We Collect Automatically
When you use our services, we automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, and information about your interactions with our platform.
Workspace and Project Data
When you use SynqTag, we collect and store the content you create, including projects, tasks, comments, files, and other workspace data necessary to provide our services.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our services, process transactions, send administrative information, and respond to your requests and inquiries.
Communication
We may use your information to communicate with you about our services, send you technical notices, updates, security alerts, and support messages.
Analytics and Improvement
We use analytics to understand how our services are used, identify trends, and improve our platform's functionality and user experience.
Information Sharing and Disclosure
With Your Consent
We may share your information with third parties when we have your explicit consent to do so.
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, court orders, or legal processes.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard encryption protocols to protect sensitive data in transit and at rest, including SSL/TLS encryption for data transmission and AES encryption for data storage.
Access Controls
Access to your personal information is restricted to authorized personnel who need access to perform their job functions and are bound by confidentiality obligations.
Your Rights and Choices
Access and Portability
You have the right to access your personal information and request a copy of your data in a portable format.
Correction and Deletion
You can update, correct, or delete your personal information through your account settings or by contacting us directly.
Data Processing Rights
Under GDPR and similar laws, you have rights to object to processing, request processing restrictions, and withdraw consent where applicable.
Marketing Communications
You can opt out of marketing communications at any time by following unsubscribe links in emails or updating your communication preferences.
Data Retention
Retention Periods
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes.
Account Data
If you delete your account, we will delete your personal information within 30 days, except where retention is required by law or legitimate business purposes.
Backup Data
Information may persist in backup systems for up to 90 days after deletion from active systems for data recovery and security purposes.
International Data Transfers
Cross-Border Processing
Your information may be processed and stored in countries other than your country of residence, including the United States, subject to appropriate safeguards.
Transfer Mechanisms
We ensure adequate protection for international transfers through standard contractual clauses, adequacy decisions, or other approved transfer mechanisms.
Children's Privacy
Age Restrictions
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Parental Rights
If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. Parents may contact us to review, delete, or refuse further collection of their child's information.
Questions About Your Privacy?
If you have any questions about this privacy policy or our data practices, please don't hesitate to contact us.
Email Us
[email protected]Mailing Address
SynqTag
Legal Department
[Address to be provided]
Data Protection Officer: For EU residents, you may contact our Data Protection Officer at [email protected] for privacy-related inquiries.
Policy Updates
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.